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Virgin Media fined £24m for leaving vulnerable customers at risk of harm
Archie MitchellBusiness reporter Getty Images Virgin Media has been fined £23.8m for leaving thousands of customers without access to lifesaving telecare alarms during the digital switchover. Communications watchdog Ofcom fined the telecoms giant after ruling it failed to protect vulnerable users of the devices, typically elderly and disabled people, during the transition from analogue to…
Pensioners in Walsall see energy bills quadruple overnight
Rachel AlexanderLocal Democracy Reporter LDRS Residents in Woodall and Hamilton House, both in Bloxwich, Walsall, are seeing a large rise in their energy bills Pensioners living in two tower blocks said they felt like “second class citizens” after a social landlord quadrupled their heating and hot water bills overnight. It was now cheaper to boil…
Three questions AI needs to answer
Unlock the Editor’s Digest for free Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. If 2024 was the year of experimentation with generative AI, then last year was one of implementation. Hundreds of thousands of businesses, as well as many hundreds of millions of individual users, applied the technology…
Car headlights to be reviewed after drivers complain of being ‘blinded’ at night
Katy Austin,Transport correspondent and Lucy Hooker,Business Reporter EPA Criticism from drivers over the dazzle from oncoming headlights has prompted the government to take a closer look at the design of cars and headlamps on UK roads. Drivers say LED headlamps, which are increasingly common in new vehicles, are causing them problems and making it harder…
Practical tips to save on energy bills this winter
Getty Images Bleeding radiators can released trapped air and allow heat to circulate properly Every winter brings a drop in temperatures and rising concerns about heating costs. With the energy price cap set to increase in January, we have gathered together some practical advice to help you keep warm and cut costs over the colder…
