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Virgin Media fined after hanging up on customers trying to cancel contracts
Ofcom received complaints from 1,881 customers who reported difficulties cancelling. It added that some customers resorted to having to cancel their direct debits, which led to further difficulties such as missed payments impacting their credit score. Black said Ofcom had introduced “further safeguards to prevent this from happening again”, including its “One Touch Switch” process…
Rachel Reeves plans ‘targeted action’ on bills in Budget
Faisal IslamEconomics editor Watch: Government will be taking targeted action on cost of living, says Reeves Chancellor Rachel Reeves has said she is planning “targeted action to deal with cost of living challenges” in next month’s Budget. Speaking to the BBC, she said it was the job of both the government and the Bank of…
US-China trade tensions back as port fees take effect
The US and China started charging new port fees on each other’s ships on Tuesday, as trade tensions between the world’s two biggest economies increase. China says its levies aim to safeguard the country’s shipping industry from “discriminatory” measures and apply to US-owned, operated, built, or flagged vessels but not Chinese-built ships. It comes in…
How much should we be prepared to pay for our food?
Jane added: “We’re not educating people well enough to realise that they could feed their children differently. “It’s much cheaper to be feeding them a chicken McNugget than it is to be home cooking food and I think that’s a real issue. “I think we have to realise that it’s important for our society and…
Gold and silver prices hit high after tariff threat
Gold and silver prices have hit record highs following the threat by US President Donald Trump to impose fresh tariffs on eight European countries opposed to his proposed takeover of Greenland. The price of gold touched $4,689.39 (£3,499) an ounce on Monday, while silver rose to a peak of $94.08 an ounce. Precious metals are…
