Windows 11’s October update causes a serious recovery mode glitch – but there’s a workaround
Lance Whitney / Elyse Betters Picaro / ZDNET Follow ZDNET: Add us as a preferred source on Google. ZDNET’s key takeaways A new bug stops USB devices in the Windows Recovery Environment. You can’t navigate the WinRE screens using a mouse or keyboard. Microsoft is working on a fix, but there is one workaround. What…
Follow ZDNET: Add us as a preferred source on Google.
ZDNET’s key takeaways
- A new bug stops USB devices in the Windows Recovery Environment.
- You can’t navigate the WinRE screens using a mouse or keyboard.
- Microsoft is working on a fix, but there is one workaround.
What would a monthly Windows update be without at least one bug? That’s the case with the October Patch Tuesday update rolled out by Microsoft almost a week ago. This one fixed more than 170 security flaws, but it also introduced a glitch that affects some Windows 11 users who turn to the Windows Recovery Environment (WinRE) to troubleshoot boot-up issues.
Also:Windows 11 AI agents will act on your behalf – how much can you trust them?
“After installing the Windows security update released on Oct.14, 2025 (KB5066835), USB devices, such as keyboards and mice, do not function in the Windows Recovery Environment (WinRE),” Microsoft revealed on its known issues page for Windows 11. “This issue prevents navigation of any of the recovery options within WinRE. Note that the USB keyboard and mouse continue to work normally within the Windows operating system.”
Also:Don’t want to upgrade to Windows 11? You don’t have to, but here’s what you should know
The issue affects Windows 11 25H2 and 24H2, as well as Windows Server 2025. Microsoft said it’s aiming to roll out a resolution in the coming days.
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