CS Orders Faster Service Delivery on Punjab’s e-Biz Portal
By Muhammad Shahzad – Lahore, Pakistan LAHORE: Punjab Chief Secretary Zahid Akhtar Zaman on Tuesday directed all provincial departments to speed up the processing of applications received through the e-Biz portal, calling it a major step toward modern, citizen-friendly governance. Chairing a high-level meeting of the administrative secretaries’ committee at the Civil Secretariat, the Chief…
By Muhammad Shahzad – Lahore, Pakistan
LAHORE: Punjab Chief Secretary Zahid Akhtar Zaman on Tuesday directed all provincial departments to speed up the processing of applications received through the e-Biz portal, calling it a major step toward modern, citizen-friendly governance.
Chairing a high-level meeting of the administrative secretaries’ committee at the Civil Secretariat, the Chief Secretary reviewed the performance of government departments, progress on the e-Biz portal, the e-Filing and Office Automation System (e-FOAS), and the functioning of public sector companies and authorities.
Officials briefed the meeting that the e-Biz portal has so far received 10,000 applications, of which 8,000 have been processed and approved through the fully digital system.
The Chief Secretary said the government is committed to using information technology to simplify procedures and improve service delivery. He noted that the e-Biz portal allows citizens to access services from home, while paperless systems enhance transparency and efficiency.
He added that e-FOAS has significantly improved work speed and reduced reliance on traditional paper files. He stressed that administrative and financial reforms are vital for strengthening departmental performance.
The Chief Secretary instructed departments to review the administrative and financial affairs of public sector companies and submit detailed reports.
Earlier, the Chairman of the Punjab Information Technology Board (PITB) gave a presentation on the progress of the e-Biz portal and e-FOAS, informing that digitization across all departments and field offices is underway, with all verification and approval processes conducted entirely online.
The meeting was attended by the Additional Chief Secretary, Senior Member Board of Revenue, Chairman Planning and Development, and administrative secretaries of all departments. The Additional Chief Secretary South Punjab, divisional commissioners, and deputy commissioners joined via video link.
