NADRA shares step-by-step guide to recover locked Pak-ID

Pak Id app


ISLAMABAD: The National Database and Registration Authority (NADRA) has introduced a simple procedure to log in to your Pak-ID account if you forget your password.

NADRA has outlined an easy process for citizens who forget their Pak-ID password or are unable to log in to the NADRA mobile application.

According to NADRA, your Pak-ID account can be easily restored by completing a few simple steps:

Enter ID Card Number:

First, enter your ID card number on the Pak-ID app login screen, and then click the “Forgot Password” option.

Enter Email Address:

The app will prompt you to enter your registered email address. If you have forgotten the email address linked to the app, you can simply enter your current, active email address and click “Go Ahead.”

Receive OTP:

You will receive a One-Time Password (OTP) on your provided email address. Enter this verification code into the app.

Biometric Verification:

Complete the biometric verification process as instructed by NADRA. Once verified, you can set a new password and log back into the Pak-ID app.

NADRA advises citizens to use an active email address and safely store their login information to ensure uninterrupted access to the Pak-ID app.



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